Gen AI and the future of work was originally published on McKinsey Quarterly
Generative AI is front and center for nearly every industry and is poised to change just about everything. What will it mean for your workers?
Gen AI gets in gear
The development and widespread public use of generative AI (gen AI) accelerated dramatically in the months following ChatGPT’s launch.
Growth spurt
Gen AI is hardly a passing fad or a niche innovation: it means business and could add as much as $4.4 trillion annually to the global economy.
Game changer
Gen AI has the potential to enhance productivity across industries. While that may affect some workers more than others, it will change ways of working for almost everyone.
Automation’s next act
Historically, automation has affected workers with lower education and skill levels. Gen AI is flipping the script: more-educated workers will likely experience the greatest degree of impact.
Workforce 2.0
Although gen AI will likely automate certain tasks, it won’t necessarily eliminate entire roles: most business functions do not expect gen AI to decrease workforce size.
